DIATHESIS is the "Website", including the corresponding "Electronic Store", exhibition and sale of products via the Internet of the Greek joint-stock company with the name "KARAMICHALIS EVANGELOS BYRON" and the d.t. "diathesis", based in Athens, 76 Auxentiou Street (hereinafter the "Company").
II. WEBSITE / ELECTRONIC STORE SERVICES
A. PROVISION OF INFORMATION
The information provided by this Website is complete, true, valid and up-to-date, whether it concerns our identity or the products/services provided by the Online Store, unless there are any technical or typographical errors that cannot be foreseen or have occurred unintentionally or due to interruptions in the operation of the Website or force majeure. The Company has received all the necessary technical and other means in order to immediately update the available quantity and sizes of our products, however it reserves an express reservation regarding the validity of the quantities and sizes of the products available in the online store, since the update may take place in within 5 days from the moment of their modification. Therefore, placing an order does not imply an automatic reservation of the stock. In cases of low inventory, the Company reserves the right not to execute an order or part of it, if the availability in relation to the demand proves to be insufficient. In this case, an update will be made. The final confirmation of availability takes place during the processing of the order and the collection of the products. If the products presented in the Online Store during your last access or when sending the order form are no longer available or are not sold, the Company will inform you of the unavailability of the ordered products as soon as possible and in any case within 14 days from the day following the order. In the above cases, we will inform you via e-mail that the Contract has not been concluded and that the Company has not executed your purchase order specifying the relevant reasons. If the order form has been sent and the price has been paid for products that are no longer available, we will refund you without undue delay the amount paid for the products in question and the Purchase Agreement will be considered terminated for both parties.
We offer for sale exclusive designer luxury and top quality products. These products are purchased by the Company directly from fashion houses, manufacturers and retailers, carefully selected for their strict quality control. The main features of the products are shown on each product page. The picture
and the colors of the products offered for sale may not correspond exactly to the actual image and colors of the products due to the browser or monitor used, while in some cases the photos depicting the products are indicative, therefore the above cannot under no circumstances to function as binding for the Company.
In the unlikely event of a defective product, you can choose between repairing or replacing the product. If the repair or replacement of the product is impossible or disproportionate to its value, you are entitled to either ask the Company to make an appropriate price reduction or to cancel the purchase and request a refund.
B. MEMBER REGISTRATION
1. Member Registration – Details – Procedure
Your registration as a Member on the Website is of your own free will and is not a mandatory procedure for carrying out a transaction/purchase from the Online Store or for the provision of our other services, including your simple browsing of the Website.
If you wish to register as a Member, either when visiting the Website and selecting "Register" in the menu located on the top right side of the Website or as part of your purchase from the Online Store after a product is inserted in the Cart and before you are taken at checkout, the system will guide you to register as a Member, creating an "account" and enjoying the associated Member privileges such as: accessing and changing your personal information, your order history and Favorites, changing your Personal Secret Code Security (Password), the registration or cancellation of your registration in our newsletters, etc.
Access to your personal account is through special Login Codes. The codes used to identify the Member User are two: the Login Code (Username) and the Personal Secret Security Code (Password), which each time they are registered provide access to personal information with absolute security. You can change your Personal Secret Security Code (Password) as often as you wish and you are the only one who has access to your information through the above codes and you remain solely responsible for maintaining its secrecy from third parties. In the event of its loss or leakage, you should notify the Company immediately, otherwise the Company is not responsible for the use of the secret code by an unauthorized person.
The Online Store in no way discloses or makes public the personal data and information of Users/Customers. Personal data is used exclusively for the proper execution of transactions. All information is encrypted and stored with absolute security. We expressly inform you that the Company processes the personal information you provide us when you register as our Member exclusively for the purpose of (a) creating your Account at www.diathesis.eu through which you can track the progress of your order, the history of your transactions in the Online Store, etc., (b) our communication to you about our transactions (e.g. to ensure the possibility of communicating with you, the completion, shipping and delivery of your order, etc.) and (c) for sending you informational, advertising and promotional material regarding the Company's products and services, including its collaborations with third parties, to the information you provided us with. With regard to the collection and processing of your personal data, the applicable terms and provisions of the Personal Data Protection Policy posted on the Website apply.
2. Your Account
The information entered during your registration as a Member must be complete, correct, true and up-to-date. Otherwise, the Company is not responsible in case of incorrect execution of the order based on the incorrect information you entered. In case of registration of a legal entity as a Member, the name of the contact person and the full name of the legal entity must be mentioned. In case of information change, you are required to update the information immediately
1. Transaction security procedures
The Company takes all necessary measures for the security of Personal Data as well as your electronic transactions, with the most modern and advanced methods. All information related to your personal information and transactions is secure and confidential.
2. Ensuring Privacy
To ensure the confidentiality of the data transfer, we use the SSL-Encrypt encryption protocol. The system has been certified by the CPANEL company.
3. Confidentiality of Transactions
Privacy is taken for granted. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All the information you enter is confidential and the Company has taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are the following:
- Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.
- The Company does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority.
- In the event that the Company uses third parties to support its systems, it ensures confidentiality.
For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.
D. SUBSCRIBE TO NEWSLETTER
Your subscription to the Company's newsletter Service is voluntary and serves your desire to be informed by the Company about new products, fashion trends, promotional efforts, offers, etc.. It does not constitute a condition for making a purchase from the Online Store or the provision of other services, including and your simple browsing of the Website. Your subscription to the newsletter Service is completed by entering your e-mail address (email) in the corresponding field of the Website and automatically implies your explicit consent and consent to be sent informative and promotional material about its products and services Company as well as related advertising messages.
The Company is not responsible if the newsletters are not delivered to their destination, although it makes every effort with the Internet Service providers for their delivery. Newsletters may end up in the spam folder, so please check regularly that they are not stored there. In the event that you no longer wish to receive informative newsletters or wish to be completely unsubscribed from the Company's newsletter system, you can inform us using the contact form on the Website or through the corresponding link that appears in our informative emails that you receive. The Company uses a third party provider (3rd party company) for the identification (tracking) of the recipients of the newsletters. It does not hand over information about your name, surname, home address or other personal data to third parties.
E. PURCHASING THROUGH THE ELECTRONIC STORE
1.1 Completion – Order Confirmation
After navigating to the Site, find and select
the product you wish to buy. Check the products in the shopping cart by clicking on the "SHOPPING CART" link located in the upper right part of the website. You can use the "DELETE FROM CART" button to remove products from your cart before completing your order.
Click the "COMPLETE ORDER" button to complete your purchase. You can pay in one of the ways listed below under E.4. To be able to complete your first order you can either register as a new Member or contract as a Guest. If you are not sure that the size you have chosen fits you, please contact us on 210 7781539 or by email at firstname.lastname@example.org and we can give you more details.
The prices listed on our products are in euros and include VAT. They are considered final if they are delivered within Greece, excluding shipping costs. Shipping costs are charged to you as defined below under E.3. and appear during the order, while they are invoiced at the end of the order in addition to the price of the selected products. The Company reserves the right to modify product prices at any time. However, it is bound by the prices listed in the Online Store at the time of your order. Therefore, the customer at the time of receiving the product he ordered will pay the price, which was indicated at the time of the order.
Immediately before pressing the "Order" button, you will be automatically informed that by submitting the order you have the obligation to pay the amount corresponding to it. If you agree, click on "Order" and submit it to the Online Store.
By submitting your order in accordance with the above, you will automatically be sent a message to the email account you have registered with us when registering as a Member/Guest, which will notify you that we have received the order, will list the products that you have ordered and all the terms of the order. From this point on, you don't need to do anything else until you receive your products. When the order is delivered to our courier company or another partner company, you will receive a new message - email which will indicate the waybill/shipment number. With this number you can track the progress of your order until it reaches the delivery location you have indicated.
Telephone Order Completion:
Having browsed our Online Store as above, you can also complete an order by phone by calling 210 7781539 daily and talking to our specialized staff, so that you can learn more about the product you are interested in and order it by giving the code product listed in the online store.
Payment for such orders can only be made via bank deposit or collection and payment in a physical store (and in no case by phone, using a card or in a way that requires Login to banking services)
1.1.1. Track Order
You can at any time see the progress of your order through the My Orders subsection of the "My Account" section.
If your order is in the shipping stage, i.e. it has been delivered to the courier company, you can find out where your parcel is by means of the waybill number, which is posted in the My orders subsection of the "MY ACCOUNT" section or it will be written on each of your orders.
1.2 Cancellation / Modification of Order
The order can be canceled in the following cases:
Before completing the order:
Before submitting your order in accordance with the above, you have the possibility to technically go back and remove the quantities of products from your basket that you do not wish to order by selecting "remove".
After completing the order but before receiving the products:
(a) You have the right to cancel the order after its completion in the event that the delivery of the ordered product is delayed as described below.
(b) If the online order has been completed but the product has not yet been shipped you can cancel your order or make any changes to it
by sending an email to email@example.com or by calling 210 7781539 from Monday to Friday)
After receiving the product:
(a) Any refusal by you to receive the product upon delivery by the transport Company is equivalent to withdrawal, the exercise of which is subject to the relevant provisions below under E.5. In any case, we inform you that in case of withdrawal at the time of receipt in accordance with the above, the Company records the event in a special file.
(b) After receiving the product, the order is canceled by exercising the Right of withdrawal in accordance with the provisions below under E.5.
(c) In addition, your order is canceled after receiving the products or for reasons of replacement in accordance with the provisions below under E.6.
(d) after receipt your order is canceled in accordance with the provisions below, in the event that you receive a defective product, the wrong product or never receive it due to loss.
A. RESPONSIBILITY OF USERS OF THE WEBSITE AND CONSUMERS OF THE ELECTRONIC STORE.
1. Sole Responsibility of the User/Consumer.
You are solely and exclusively responsible for the legal use of the Website and Online Store and you are obliged to refrain from any illegal act and abusive behavior as well as from the adoption of illegal and unfair competition practices. Participation as a member is allowed only to natural or legal persons with full legal capacity. Minors (people under the age of 18) are excluded from becoming a Member. You are solely responsible for the legality and correctness of the Information, Data and details you provide on the Website, which the Company has no responsibility or obligation to check, unless this is imposed upon it after a complaint or by law.
2. Prohibited Uses
It is forbidden to use the Website and the Online Store to send in any way, publish, transmit any content that is illegal, threatening, offensive, defamatory, immoral, vulgar, obscene, promotes or expresses racial, ethnic or other discrimination, may cause harm to third parties in any way. Any action or omission by you that may (a) infringes any patent, trademark, trade secret, copyright or other proprietary rights of both the Company and third parties, (b) contains viruses or other software that may cause interruption, damage , destroy or interfere with the operation of any software or cause damage to the reputation and reputation of the Company, its Affiliates and Affiliated Companies and/or other users/Members/consumers, or may violate any personal or other data of users/members / consumers of this Website/ Online Store.
It is also prohibited: (a) Any access or attempt to access information and data (including personal data) that is trafficked through the Website and for which you have no authorization or authority to use. (b) Accessing our Online Store for the purpose of creating or producing a product or service that competes with our own products/services. (c) The facilitation in any way and by any means of third parties to gain access to the Data granted to the Website by its Members. (d) Any form of Software piracy, hacking and/or interception, copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work of data (including personal data) and information, including and of the content and material (photos, graphics, texts, etc.) of the Website.
B. CORPORATE LIABILITY
1. Company's liability for defects, loss.
has towards you all the obligations provided for in the Civil Code for the seller. In particular, in the case of a defective product that we sell to you, you can (a) request that it be repaired without charge to you, unless this is impossible or requires disproportionate costs, or (b) replace it with another one, or (c) withdraw by following the procedure it is HERE. The above obligations of the Company cease in the event that the defect has been caused by you, or the product being returned has dirt, wear, abrasions, creases and generally creates the impression that it has been used beyond what is necessary to establish its suitability, or in the narrow or broad sense of force majeure. In any case, the products must be accompanied by the necessary legalization documents and receipts. You should exercise your above rights within fourteen (14) calendar days of receiving your products, and this period starts from the day after receipt and in any case within that period you should have returned the product to us. In this case, after consultation with us, you must deliver the product to a courier company of our choice (Once we receive the returned product, we will examine it in detail and inform you via e-mail within a reasonable period of time so that you sign us (by email) if you wish to return the price and how to return it or to replace the defective products with the same products, if available, or with other products of equal value. We inform you that only products that are unsuitable for wearing or differ substantially from their description in the Online Store and in no case products that deviate from the photos posted in the Online Store due to expected differences when the photos are taken and posted.
In the event that we have executed your order incorrectly (wrong product, price, etc.), you must inform us immediately at the following contact details: Telephone: 210 7781539 or via email firstname.lastname@example.org. The risk of loss or damage to the products rests with the Company until you or a third party designated by you as competent to receive the products on your behalf (other than the carrier) has acquired physical possession of the goods, at which point such risk shall pass to you. . However, the risk is transferred to you from the delivery of your purchased products to the carrier if the carrier is your principal for the carriage and delivery of the products and such an option was not offered by the Company, without prejudice to your rights against the carrier.
2. Limitation of Warranties - Liability
The Company always acts in good faith and within the framework of what the law and these Terms provide. Accordingly, it has taken and continues to take all the necessary technical or other measures and make every possible effort in order for (a) the website and the online store to operate continuously and properly without problems, interruptions, delays, errors or mistakes, (b) the data/information granted and transmitted through this website on the one hand not to be altered and on the other hand to be protected by creating backup copies, since the security systems of this website are subject to limitations, (c) the technology used by itself or the servers (Servers) through which our online store is made available to Users do not contain viruses or other harmful components or software programs, however the Company does not provide relevant guarantees for all of the above and is not obliged to compensate you, in case you suffer any damage for the above reasons. In addition, the Company does not guarantee (a) the suitability, effectiveness, adequacy of its products in relation to the purpose for which you intend them and (b) the correct and appropriate performance of the transactional obligations of the other Users of the website and services of. The Company makes reasonable efforts for the maintenance and availability of the content of the Online Store. Nevertheless, users accept that the Company is entitled to modify and/or temporarily or permanently interrupt all or part of the website with and/or without notice to users, given that the availability may be affected by the equipment of users, from other communication networks, from the large number of people trying to use the website at the same time or from other causes. Therefore, the Company is not responsible for any damage (positive, consequential, negligent, intra-contractual or other) that you may suffer due to the inability of users to access it, the cessation of all or parts of it, the delay, non-
delivery, interruption or poor quality of reception of its services or loss of their content, the existence of any kind of errors. The Company is not responsible for technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, no responsibility is held for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it. The Company bears no civil, criminal, etc. liability towards you and/or any third party claiming rights from you, in the event that any of the above, during the use of the services and/or products of this online store, suffers direct or indirect damage , incidental, collateral financial or other loss, lost profits, due to: (a) errors, omissions, technical problems, damage or malfunctions of the telecommunications networks, the Internet, the website, the Internet Service Providers, (b) permanent or temporary shutdown of the website or some of its services and/or interruption of the supply of certain products through the online store, (c) events, situations, actions, acts and/or omissions of the website or third parties including other Users for which the Company does not provide guarantees and bears no obligation in accordance with the provisions herein, (d) information and other content that may be published and share with third parties.
The Company reserves the right to deliver the products in cases of force majeure. The Company does not guarantee the availability of the products, but will make every effort to promptly inform you of their unavailability, subject to the condition II.E. The Company is not responsible under any circumstances for your communication with the third party service providers who advertise or are advertised in the Online Store and for any commercial transaction that may arise from the relationship between you. In addition, no responsibility is borne for any defective third-party products received as a gift.
The Company is only liable for fraud and gross negligence, in case of damage to you from information or services that it provides directly through the Online Store.
The Company reserves the right at any time, without reason and free of charge, to interrupt or stop the provision of its services and/or the operation of the Website permanently or temporarily without any obligation to inform the members beforehand. The Company is only liable for direct damages, which arise due to fraud or gross negligence on the part of the Company. Without prejudice to mandatory provisions, the Company's liability for direct damage due to slight negligence is expressly excluded regardless of legal reason. The Company's liability for indirect or consequential damages is fully and expressly excluded - regardless of reason.
IV. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
All the content of the Website's web pages, including images, graphics, photos, designs, texts, services and products provided are the industrial and intellectual property of the Company (or of third parties from which it has received a relevant license) and are protected according to the relevant provisions of the Greek , EU and international law. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, part or all of the content of the Website is prohibited, except for strictly personal use, unless the Company consents in writing. The names, images , logos, marks and distinguishing features included in the Online Store are exclusively the industrial property of the Company and are protected according to the relevant provisions of Greek, EU and international law. You accept that no
you are granted the right to reproduce, copy, sell, resell and/or commercially exploit in any way all or part of the content of the Website. The appearance of the above property rights of the Company on the Website should in no way be taken as a transfer or assignment of a license or right to use them.
V. PROTECTION OF PERSONAL DATA
VI. FINAL PROVISIONS
No delay, negligence or tolerance of the Company in enforcing the observance of any present condition by the User, does not constitute a waiver nor does it impair any of its present rights.
If any term is deemed by any competent Court or Authority to be invalid and consequently unenforceable, this term will not invalidate the rest of the present terms, which will remain in full force and effect. The Company will endeavor to replace any invalid term, with a new valid term, the effect of which will be the closest equivalent to the voided one.
Any dispute between the contracting parties regarding the application, interpretation, invalidity of the terms of the contract, the existence or non-existence of rights and obligations of the contracting parties by contract or tort, is interpreted in accordance with Greek laws and is subject to the exclusive jurisdiction of the substantively competent courts of of Athens, to whose jurisdiction the parties voluntarily submit from today.
You can also contact the Company's Customer Service Department at +30 210 7781539 or by email at email@example.com stating your name and order code as well as any complaint you may have.