Returns Policy

REFUNDS AND CANCELLATIONS.

Your excellent service is our priority. That is why we provide you with the possibility to return the products you have received from DIATHESIS.EU within seven (7) working days from the date of receipt of your order at the address Gr.Auxentiou 76, Athens 157 71.

In each of our parcels we enclose a Return Form which, in addition to the necessary information about changes and returns, is completed and returned together with the product or products.

If the reason for the return concerns the company's mistake, the return costs are borne by the company. After returning the product and if the user wishes a refund, he is compensated with the full amount, including any shipping costs, cash on delivery, etc. with a corresponding deposit to his bank account, which he has completed in the return form that necessarily accompanies the returned merchandise. The refund is completed within fifteen (15) days from the date you receive the email, in which DIATHESIS.EU states that it approves and accepts the return of the product.